Terms of Service

CDE Inc Hosting , Terms of Service

Effective Date: 01/01/2025 · Last Updated: 10/01/2026

These Terms of Service (“Terms”) govern the use of services provided by CDE Inc Hosting, operated by CDE Inc (“CDE,” “we,” “us,” or “our”). By purchasing, accessing, or using any service, you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use any CDE Inc services.

These Terms constitute a legally binding agreement between you and CDE Inc. Your continued use of any CDE Inc service after any modification to these Terms constitutes your acceptance of such modifications.

1

Services

CDE Inc provides hosting and software-related services, including but not limited to:

• Game server hosting
• VPS and web hosting
• Infrastructure and managed services
• CDE CAD System (a separate subscription-based software product)

Services may change, be modified, or discontinued at our sole discretion.

2

Who May Use CDE CAD

You must be at least 13 years old to hold a CDE CAD account. Where you live may set a higher age for agreeing to online services on your own - in parts of the EEA and the UK it is 16 - and if you are under that age, a parent or guardian has to agree to these Terms for you.

If you are entering into these Terms for a community, a department, or any other organisation, you are confirming you have the authority to bind it, and “you” means both you and that organisation.

Communities that run a server on CDE CAD decide who joins them. Setting and enforcing a minimum age for their own members is their responsibility, not ours, and it needs to meet the law where those members live.

3

Payments, Refunds, and Credits

3.1 No Refund Policy

All payments made to CDE Inc Hosting are final and non-refundable. No refunds will be issued unless explicitly approved and provided by CDE Inc at its sole discretion. By completing a purchase, you acknowledge that you are buying access to a digital service that is delivered immediately upon payment, and you expressly waive any right to a “cooling off” period or refund upon delivery. This includes, but is not limited to:

• Early cancellations
• Unused service time
• Account termination (voluntary or involuntary)
• Service suspension due to policy violation
• Dissatisfaction with the service
• Misuse, misunderstanding, or failure to use the service
• Changes to features, functionality, or service scope
• Downtime, outages, or service interruptions
• Account closure after a failed security audit (Section 3.6)

3.2 Acknowledgment of Digital Service Delivery

You acknowledge and agree that the CDE CAD System and all related services are digital products delivered electronically. Upon purchase, you receive immediate access to the service. By making a purchase, you consent to immediate delivery and acknowledge that this constitutes fulfillment of the service. You agree that the nature of digital service delivery means that the service has been “consumed” upon access, regardless of the extent of actual use.

3.3 Account Credits

At our discretion, we may issue account credits in place of a refund. Account credits:

• Have no cash value
• Are non-transferable
• May only be used toward future CDE Inc services
• Expire at our discretion
• Cannot be converted to monetary refunds

3.4 Chargebacks & Payment Disputes

CDE Inc has a strict zero-tolerance policy regarding chargebacks and unauthorized payment disputes. You agree to contact CDE Inc directly at [email protected] to resolve any billing concerns before initiating a chargeback or dispute with your payment provider. Filing a chargeback without first attempting to resolve the issue with CDE Inc constitutes a breach of these Terms.

Any chargeback, payment dispute, or payment reversal filed against CDE Inc will result in:

• Immediate and permanent suspension of all services without notice
• Permanent closure of your account and all associated accounts
• Immediate and irreversible deletion of all data, including CAD records, community configurations, and user data with no possibility of recovery
• A chargeback administration fee of up to $50.00 USD per dispute to cover processing, investigation, and administrative costs
• Liability for all costs incurred by CDE Inc in responding to the dispute, including but not limited to payment processor fees, representment costs, and administrative expenses
• Referral of the outstanding balance (including the original amount, fees, and costs) to a third-party collections agency
• A permanent ban from all current and future CDE Inc services and products
• Reporting to fraud prevention databases and services shared among digital service providers

If a chargeback is filed and subsequently reversed or resolved in CDE Inc's favor, reinstatement of services is not guaranteed and will be granted solely at CDE Inc's discretion. If services are reinstated, any applicable fees must be paid in full before access is restored.

You agree that CDE Inc may submit evidence of service delivery, account activity, usage logs, IP addresses, and any other relevant data to payment processors, financial institutions, and dispute resolution bodies to contest any chargeback or dispute.

3.5 Subscription Auto-Renewal & Billing

Subscriptions automatically renew at the end of each billing cycle unless cancelled prior to the renewal date. You are responsible for cancelling your subscription before the next billing cycle to avoid being charged. CDE Inc is not obligated to provide reminders of upcoming renewals. Charges for renewed subscriptions are non-refundable in accordance with Section 2.1.

By subscribing, you authorize CDE Inc and its payment processors to charge your designated payment method on a recurring basis. Failure of a payment may result in service suspension without notice.

3.6 Security Audit After Purchase

Every community that purchases CDE CAD is security-audited after payment. During the audit, CDE Inc may ask for an invite to your community's Discord server and may review your community, its staff, and its links to servers that leak, resell or redistribute other people's work, dox, cheat, raid or evade bans. Whether a community passes is decided by CDE Inc at its sole discretion.

If your community fails the security audit, CDE Inc will close it and cancel your subscription. You are not eligible for a refund or account credit of any amount paid, including any time remaining on your subscription. Not responding to an audit request within 14 days of it being sent counts as failing the audit.

By completing checkout you agree to this audit and to these consequences.

4

Data Protection

Our Privacy Policy explains what we collect and why, and forms part of these Terms.

If you run a community, you decide what member records your community collects and how long it keeps them, which makes you their controller under data protection law. We process those records on your instructions as your service provider. That puts obligations on you: telling your members what you collect, having a basis for collecting it, and answering them when they ask about it.

Where the law requires a written data processing agreement between us, we will enter into one. Request it at [email protected].

Do not put data into CDE CAD that it is not built to hold - real medical records, real criminal justice records, government identifiers, or anything else about real people gathered in an official capacity. CDE CAD is a roleplay platform, and it is not certified for regulated data of that kind.

5

Termination & Suspension (General)

CDE Inc reserves the right to suspend or terminate services at any time, with or without notice, if we determine that:

• These Terms have been violated
• Payment obligations are not met
• Abuse, misuse, or illegal activity is suspected
• Service usage negatively impacts our infrastructure or other customers
• Termination is necessary to protect CDE Inc, its customers, or third parties

Termination does not entitle the user to a refund or compensation.

6

CDE CAD System Product Terms

The CDE CAD System is a standalone subscription-based software product and is governed by these Terms in addition to any product-specific rules or documentation.

6.1 CAD Subscription Termination

CDE Inc reserves the right to suspend or terminate a CDE CAD System subscription at any time, with or without notice, based on factors including but not limited to:

• Violation of these Terms or CAD-specific rules
• Abuse of the CAD system or its features
• Misuse of data, permissions, or integrations
• Security risks or attempted exploitation
• Failure to maintain payment
• Actions that harm CDE Inc, its reputation, or other users

6.2 CAD Data & Access

Upon suspension or termination of a CAD subscription:

• Access to the CAD system may be immediately revoked
• Data may be deleted without recovery
• No refunds will be issued for remaining subscription time
• No guarantee is made regarding data retention

7

Acceptable Use

You agree not to use any CDE Inc service to engage in:

• Illegal activity of any kind
• Harassment, abuse, threats, or intimidation
• Copyright infringement, piracy, or intellectual property theft
• Malware distribution, exploits, or unauthorized access attempts
• Activities that disrupt services, infrastructure, or other users
• Reverse engineering, decompiling, or disassembling any CDE Inc software
• Scraping, data mining, or automated extraction of service data
• Reselling, sublicensing, or redistributing CDE Inc services without authorization
• Sharing account credentials or allowing unauthorized access to your account
• Circumventing or attempting to circumvent any access restrictions, rate limits, or security measures

Violations may result in immediate termination without refund, credit, or prior notice. CDE Inc reserves the right to report violations to appropriate law enforcement authorities.

8

Intellectual Property

All content, software, code, designs, logos, trademarks, and other intellectual property associated with CDE Inc services, including the CDE CAD System, are the exclusive property of CDE Inc or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

Your subscription grants you a limited, non-exclusive, non-transferable, revocable license to use the CDE CAD System solely for its intended purpose. This license does not grant you ownership of any intellectual property. You may not:

• Copy, modify, or create derivative works from any CDE Inc software or content
• Remove or alter any proprietary notices or labels
• Use CDE Inc trademarks, logos, or branding without written permission
• Claim ownership of any CDE Inc intellectual property

9

Disclaimer of Warranties

ALL CDE INC SERVICES, INCLUDING THE CDE CAD SYSTEM, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, CDE Inc disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that services will be uninterrupted, error-free, or secure
• Warranties regarding the accuracy, reliability, or completeness of any content
• Warranties that defects will be corrected within any specific timeframe

You acknowledge that you use CDE Inc services at your own risk and that CDE Inc does not guarantee any specific uptime, performance level, or service availability.

10

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CDE INC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of data, revenue, profits, goodwill, or business opportunities
• Service interruptions, downtime, or performance issues
• Unauthorized access to or alteration of your data
• Any damages arising from chargebacks, disputes, or account termination
• Any damages resulting from third-party actions, integrations, or services
• Cost of procurement of substitute services

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE LESSER OF: (A) THE AMOUNT ACTUALLY PAID BY YOU TO CDE INC IN THE THIRTY (30) DAYS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

This limitation of liability applies regardless of the legal theory upon which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, even if CDE Inc has been advised of the possibility of such damages.

11

Indemnification

You agree to indemnify, defend, and hold harmless CDE Inc, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use or misuse of CDE Inc services
• Your violation of these Terms
• Your violation of any applicable law, regulation, or third-party right
• Any chargeback, payment dispute, or fraudulent payment activity associated with your account
• Any content or data you submit, store, or transmit through CDE Inc services
• Any unauthorized access to your account resulting from your failure to maintain account security

This indemnification obligation shall survive the termination of your account and these Terms.

12

Dispute Resolution & Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

12.1 Mandatory Pre-Dispute Resolution

Before initiating any formal dispute, chargeback, or legal proceeding, you agree to first contact CDE Inc at [email protected] and attempt to resolve the matter informally for a period of at least thirty (30) days. Most disputes can be resolved through direct communication.

12.2 Binding Arbitration

If a dispute cannot be resolved informally, you and CDE Inc agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of CDE Inc services shall be resolved exclusively through binding arbitration, rather than in court, except that either party may seek injunctive or equitable relief in court for intellectual property disputes.

12.3 Class Action Waiver

YOU AND CDE INC AGREE THAT EACH PARTY MAY ONLY BRING CLAIMS AGAINST THE OTHER IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You expressly waive any right to participate in a class action lawsuit or class-wide arbitration against CDE Inc.

12.4 Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court's jurisdictional limits.

13

Account Responsibility

You are solely responsible for maintaining the confidentiality and security of your account credentials. You agree to:

• Maintain accurate and up-to-date account information
• Not share your login credentials with any third party
• Notify CDE Inc immediately of any unauthorized access to your account
• Accept full responsibility for all activity that occurs under your account

CDE Inc is not liable for any loss or damage arising from unauthorized use of your account.

14

Modifications

CDE Inc reserves the right to modify, amend, or update these Terms at any time and for any reason. Changes become effective immediately upon posting to this page. It is your responsibility to review these Terms periodically. Continued use of any CDE Inc service after changes are posted constitutes your binding acceptance of the revised Terms.

If you do not agree with any modifications, your sole remedy is to discontinue use of CDE Inc services and cancel your subscription.

15

Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.

16

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which CDE Inc is registered, without regard to conflict of law principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the courts located in the jurisdiction where CDE Inc is registered.

If you are a consumer, this does not take away the protection of any law that applies where you live and that cannot be set aside by agreement, and it does not remove your right to bring a claim in your local courts where that right cannot be waived. Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that the law where you live does not allow to be limited.

17

Entire Agreement

These Terms, together with the Privacy Policy and any product-specific terms, constitute the entire agreement between you and CDE Inc regarding the use of CDE Inc services. These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and CDE Inc.

18

Contact

If you have any questions about these Terms of Service, please contact us:

CDE Inc

Email: [email protected]

Website: https://cdecad.com

Related Policies

Please also review our Privacy Policy for information on how we handle your data.