RP Dispatch Protocol Reference Guide
Complete reference guide for roleplay dispatch protocols. Learn standard operating procedures for 911 call handling, unit dispatching, radio communication, and multi-agency coordination in FiveM.
Dispatchers are the backbone of emergency services in FiveM roleplay. They are the first point of contact for 911 callers, the coordinators of multi-unit responses, and the lifeline for officers in the field. Following standardized dispatch protocols ensures consistency, professionalism, and officer safety. This reference guide covers every protocol a dispatcher needs to master.
911 Call Intake Protocol
Step 1: Answer and Identify
Answer the 911 call promptly and identify yourself: "911, what is your emergency?" or "CDE Dispatch, what is your emergency?" Maintain a calm, professional tone regardless of the caller\'s emotional state.
Step 2: Determine Nature of Emergency
Identify the type of emergency (medical, fire, police) and the severity. Ask clarifying questions: What happened? Is anyone injured? Are there weapons involved? Is the suspect still on scene?
Step 3: Obtain Location
Get the exact location of the emergency including cross streets, building names, apartment numbers, and any landmarks. Verify the location by repeating it back to the caller.
Step 4: Assign Priority and Dispatch
Based on the information gathered, assign a priority level (1-4) and dispatch the appropriate units. Priority 1 calls are dispatched immediately with Code 3 response.
Step 5: Provide Instructions
Give the caller instructions while help is en route. For medical emergencies, provide basic first aid guidance. For crimes in progress, instruct the caller to stay safe and avoid confrontation.
Step 6: Log and Monitor
Enter all information into the CAD system, create the call record, and monitor the response. Update the call with new information as it becomes available.
Unit Dispatch Protocol
Closest Unit Assignment
Assign the call to the closest available unit based on LiveMap positions. For Priority 1 calls, dispatch multiple units from different directions to ensure the fastest possible response.
Backup Protocols
Automatically assign backup units for high-risk calls including domestic violence, armed suspects, foot pursuits, and traffic stops on high-risk vehicles. Two-officer responses are standard for certain call types.
Supervisor Notification
Notify a supervisor for critical incidents including officer-involved shootings, pursuits, use of force incidents, in-custody deaths, and any event likely to generate media attention.
Cross-Department Coordination
When calls require multiple departments (police + EMS, police + fire), dispatch all relevant departments simultaneously and designate a lead agency for scene management.
Emergency Protocols
Signal 100 / Emergency Traffic
When declared, all non-emergency radio traffic stops. Only units involved in the emergency or dispatch may transmit. Used during pursuits, officer-involved shootings, and active threat situations.
Officer Down Protocol
Immediately dispatch all available units to the officer\'s last known location. Notify EMS for immediate medical response. Contact the watch commander. Establish a perimeter and secure the scene.
Active Shooter Protocol
Dispatch all available units. Establish inner and outer perimeters. Stage EMS in a safe location nearby. Coordinate with SWAT/tactical teams if available. Assign a dedicated channel for the incident.
Pursuit Protocol
Log the pursuit initiation, direction of travel, speed, and suspect vehicle description. Coordinate with other jurisdictions if the pursuit crosses boundaries. Monitor for supervisor authorization to continue.
Radio Communication Standards
Clear and Concise
Keep all radio transmissions brief and to the point. Use established codes and avoid unnecessary conversation. Every second of radio time is valuable during busy periods.
Proper Identification
Always identify yourself by unit number before transmitting. Example: "Dispatch to 1-Adam-12" followed by the message. Wait for acknowledgment before continuing.
Repeat-Back Protocol
For critical information (addresses, suspect descriptions, license plates), require the receiving unit to repeat the information back to confirm accurate receipt.
Channel Management
Assign separate radio channels for major incidents to prevent interference with routine operations. Move involved units to a tactical channel while keeping the primary channel open.