How to Set Up Dispatch for Your FiveM CAD System
Step-by-step guide to setting up dispatch in your FiveM CAD system. Call management, unit assignment, and configuration.
Understanding Dispatch Setup
Setting up dispatch in your FiveM CAD system is the foundation of effective emergency response operations. A properly configured dispatch console enables dispatchers to manage 911 calls, assign units, track incidents, and maintain situational awareness across all active operations. CDE CAD provides a comprehensive dispatch module that handles everything from initial call intake to incident resolution.
Prerequisites Before You Start
Before configuring your dispatch system, ensure you have administrative access to your CDE CAD community settings. You will need to have at least one department created and configured with active members. Verify that your FiveM server integration is working properly so that in-game units can sync their status with the dispatch console in real time.
Configuring Call Types and Priorities
Navigate to your community admin panel and select the dispatch settings section. Here you can define custom call types such as traffic stops, domestic disturbances, robbery in progress, medical emergencies, and structure fires. Each call type should have an assigned default priority level from Code 1 through Code 4, allowing dispatchers to quickly categorize incoming calls.
Setting Up Unit Assignment Rules
CDE CAD supports both manual and AI-assisted unit assignment. Configure your preferred method in the dispatch settings. Manual assignment gives dispatchers full control over which units respond to each call. AI dispatch analyzes unit proximity, availability status, and call priority to recommend optimal unit assignments automatically.
Testing Your Dispatch Configuration
After completing your setup, run a test dispatch scenario. Have a community member submit a test 911 call, then practice the full workflow: receiving the call, creating an incident, assigning units, updating incident status, and resolving the call. This end-to-end test ensures all components are working correctly before going live.