Dispatch Call Types & Priority Levels: Complete Guide

Effective dispatch is the difference between organized emergency response and chaos. Understanding call types and priority levels ensures that the most critical incidents get the fastest response while routine matters are handled efficiently. This guide covers the standard call classification system used in most FiveM RP servers and how CDE CAD implements these priorities.

Priority Levels

Priority levels determine the urgency of response to a dispatch call. Most CAD systems use a four-tier priority system that ranges from life-threatening emergencies to routine administrative matters.

Law Enforcement Call Types

These are the most common call types that police officers respond to. Each call type has a default priority level that can be adjusted by dispatch based on the specific circumstances.

EMS & Fire Call Types

Emergency medical and fire calls often require multi-agency coordination. These call types are managed through the same dispatch system but route to EMS and fire units.

Civilian & Non-Emergency Call Types

Not every call is an emergency. These lower-priority call types are important for community policing and are handled as resources become available.

Managing Call Types in CDE CAD

CDE CAD allows administrators to fully customize call types and priority levels to match their server's specific needs. You can create custom call categories, set default priorities, configure automatic unit assignments, and define multi-agency response protocols.

Custom Call Types

Create and configure call types specific to your server's RP scenarios and department structure.

Auto-Priority

Set default priority levels for each call type that dispatchers can override when needed.

Multi-Agency

Configure which departments are automatically notified for each call type.

Call Analytics

Track call volumes, response times, and priority distributions across your departments.