Common CAD System Mistakes & How to Avoid Them

Don't make these costly CAD system mistakes. Learn from others' errors and set up your dispatch system right the first time.

The CAD mistakes that cause the most trouble are giving everyone admin rights, letting test and stale records pile up, never training dispatchers on call priority, leaving unit details incomplete, skipping the Discord connection, and keeping no backup or written setup notes. Each is cheap to prevent before launch and slow to undo after, so run the checklist below before your first shift.

Pre-Launch Checklist

Before going live with your CAD system, verify you've completed all these steps: